Personal Data Protection

This Privacy Policy aims to inform users of the La Clé Rouge website about how their personal data is collected, used, and protected in accordance with the General Data Protection Regulation (GDPR) and applicable French legislation.

 

1. Data Controller

The controller responsible for the processing of personal data is:

La Clé Rouge
SARL LLSSG
Share capital: €5,000

984 route de la Madeleine
06140 Tourrettes-sur-Loup – France

SIRET: 840 394 035 00017
RCS: Grasse 840 394 035

For any questions regarding the protection of your personal data, you may contact us at the following address:
[email protected]

 

2. Data Collected

When using this website, we may collect certain personal data, including:

• First and last name

• Email address

• Phone number

• Information related to a real estate project (purchase, sale, rental, valuation)

• Any information voluntarily provided through contact forms

This data is collected only when you complete a form or contact us directly.

 

3. Purpose of Data Collection

Personal data collected is used solely for the following purposes:

• Responding to inquiries submitted through the contact form

• Providing information about our real estate services

• Conducting property valuations or real estate studies

• Managing and following up on a real estate project (sale, purchase, property management, seasonal rental)

• Improving the user experience of the website

Data is used strictly within the framework of the relationship between the user and La Clé Rouge.

 

4. Legal Basis for Processing

The processing of personal data is based on:

• User consent when submitting a form

• The legitimate interest of the agency in responding to inquiries and managing client relationships

• Pre-contractual measures in the context of a real estate project

 

5. Data Retention

Personal data is retained only for the period necessary to fulfill the purposes for which it was collected.

In general:

• Contact data: up to 3 years after the last contact

• Data related to a real estate file: retained for the duration necessary to manage the project

 

6. Data Sharing

Personal data is not sold, rented, or transferred to third parties.

However, it may be shared with certain partners or service providers when necessary to deliver a service, including:

• Notaries

• Technical service providers

• Partners involved in a real estate project

These partners are subject to the same confidentiality obligations.

 

7. Data Security

La Clé Rouge implements all necessary technical and organizational measures to ensure the security and confidentiality of personal data.

Access to data is strictly limited to authorized persons.

 

8. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access to your data

• Right to rectification

• Right to erasure

• Right to restriction of processing

• Right to object

• Right to data portability

To exercise these rights, you may contact us at:
[email protected]

A response will be provided within a maximum of 30 days.

 

9. Cookies

The website may use cookies to improve browsing experience and analyze website traffic.

A cookie is a small file stored on your device when visiting a website.

Users may refuse or delete cookies at any time through their browser settings.

 

10. Changes to the Privacy Policy

This Privacy Policy may be modified at any time to comply with legal or technical developments.

The version in force is the one published on the website.